Refund policy

Our Promise to You

At Mindful Pup Care, we want you to love every piece of gear you get from us — and if something's not right, we'll make it right.

When We'll Issue a Refund

We offer refunds in the following cases:

• We sent you the wrong item    
• Your product arrived damaged or defective

Refund Window

Refund requests must be submitted within 30 days of your purchase date.

How to Request a Refund

Email us at support@mindfulpupcare.com with your order number and a quick description of the issue. We'll take it from there.

A Note on Policy Updates

We may update this policy from time to time without advance notice. If you'd like the most current version, just reach out to support@mindfulpupcare.com and we'll send it over.